Resume

Welcome to my resume. I invite you to explore my profile and see how my skills and experience can add value to your organization’s success!

Sumary

Wahyu Rahmanto

Detail-oriented and results-driven Operations Support Officer with a strong background in IT operations, project coordination, and transportation infrastructure management. Experienced in handling large-scale public and private sector projects, ensuring seamless execution through strategic planning, stakeholder coordination, and data-driven decision-making. Passionate about optimizing operational workflows and implementing innovative solutions to enhance efficiency and service quality.

  • Tambun, Bekasi, 17510
  • +6281233926486
  • wahyur13@zohomail.com

Education

Bachelor of Agribusiness

2012 - 2019

Faculty of Agriculture, University of Brawijaya, Malang, East Java

During my internship exams, I faced the profound loss of my father. Despite this challenge, I remained resilient, balancing part-time work while managing a small business near campus.

Experience

Information Technology Operations Support

Nov 2022 - Mar 2025

PT TEKNOLOGI KARYA DIGITAL NUSA Tbk, Jakarta, ID

  • IT Operations & Infrastructure: Designed and deployed internal office network infrastructures, managed network installations, domain setup, hosting, and corporate websites. Ensured smooth operations through hardware maintenance, ISO-compliant application setups, and reliable data backup/restore systems.
  • Projects:
    • Transjakarta Corridor 8 & 10 Surveillance System (340 cameras, 41 bus tops): Managed the installation of 340 surveillance cameras at 41 bus stops, from wiring and crimping to server and camera setup, ensuring robust monitoring and security.
    • XenomatiX System for Bina Marga: Supported the implementation and data processing of Xenomatix to manage the steamline road infrastructure.
    • Intelligent Traffic Control Systems:
      • Solo City: Led the proof of concept for a video-based traffic control system that improves traffic flow and reduces delays.
      • Batang Integrated Industrial Complex (KITB): Served as system consultant to optimize traffic management with intelligent solutions.
    • National Strategic Area of Tourism (KSPN): Managed GPS monitoring for DAMRI buses in 10 cities, ensuring 100% route completion. Also monitored security camera systems and web tracking insights.
  • Operations Management: Manage project cash flow, personnel, equipment, and application costs to ensure alignment with financial goals and project profitability.

Project Support Officer

Mar - Nov 2022

MINISTRY OF TRANSPORT REPUBLIC OF INDONESIA, Jakarta, ID

  • Indonesia Mass Transit Project (MASTRAN) - BRT Implementation in 5 Metropolitan Areas: As part of the MASTRAN project funded by the World Bank and other international partners, supported the Commitment Making Officer (PPK) throughout the procurement process, coordinated with Government Work Units (SatKer), vendors, operators, and other stakeholders to ensure smooth project implementation.
    • Led BRT planning and implementation in five metropolitan areas:
      • Bandung, Medan, Makassar, Semarang, and Surabaya.
    • Collaborated with ITDP Indonesia, GIZ, and other partners in urban transport development.
    • Prepared technical documentation including:
      • BRT Project Implementation Plans
      • Cost Estimates
      • Project timelines
      • Procurement Plans
      • And feasibility studies
    • Managed the procurement of consultants by preparing Terms of Reference, Request for Proposals, and contracts.
    • Managed the World Bank’s STEP system for procurement tracking system and managed the SAKTI financial system for work plan implementation.
    • Oversaw general affairs functions, including procurement, inventory management, and budgeting for corporate facilities and assets.
  • Operational Support for Urban Transport Services (TEMAN BUS):
    • Provided operational support urban transportation services in 10 major cities under the "Buy The Service" system.
    • Monitor marketing vendors, IT vendors, and operators to ensure service delivery.
    • Developed formats and guidelines for collecting data on infrastructure constraints in the field.
    • Managed and created content for TEMAN BUS social media channels in 10 cities, increasing community engagement and awareness of the service.

Fleet Operations Specialist

Sep 2020 - Mar 2022

PT TEKNOLOGI KARYA DIGITAL NUSA Tbk, Jakarta, ID

  • Indonesian Pioneer Road Transport Service Support Program (47 Cities): Played a key role in the Indonesian Pioneer Road Transport Service Support Program, overseeing DAMRI bus operations in 47 cities. This program focused on real-time GPS-based monitoring to improve efficiency and ensure compliance with project requirements.
    • Supervision & Verification: Supervised and verified the Surat Perintah Dinas Angkutan (SPDA) documents from the Ministry of Transportation. This ensured the smooth execution of the project and compliance with regulatory requirements.
    • Operational Support: Helped DAMRI achieve its goal of 100% RIT completion in all 47 cities, ensuring no discrepancies in RIT billing. My involvement directly contributed to optimizing bus schedules and meeting contractual obligations.
    • Web Tracking & Dashboard Management: Managed the web tracking application dashboard, providing stakeholders with real-time data insights. This system enhanced the monitoring process and improved decision making for efficient operations across the cities.

Grab Bike Driver

Mar 2020 - Sep 2020

PT GRAB TEKNOLOGI INDONESIA, Bekasi & Jakarta, ID

  • Provide efficient and timely transportation services for people and goods while ensuring customer satisfaction and safety.
  • Manage route optimization and navigation using mobile applications to effectively reduce travel time.
  • Maintain high ratings by providing professional and courteous service and responding flexibly to customer needs.
  • Developed time management and multitasking skills by working independently on daily operational challenges.

and the Others Journey

Administrative Staff

Mar 2019 - Mar 2020

PT GENERAL MOTORS INDONESIA, Jakarta, ID

As an administrative staff member, I played a critical role in organizing and coordinating various events and exhibitions to support the company's goals and profitability. My responsibilities included ensuring seamless execution and efficient management of resources.

  • Event & Exhibition Planning: Helped achieve event and exhibition objectives by establishing clear guidelines for future activities. Worked closely with teams to ensure alignment with business objectives and contributed to successful outcomes.
  • Cross-Departmental Coordination: Coordinated efforts across multiple departments to ensure smooth communication and collaboration on all projects. This allowed us to address potential challenges, streamline the planning process, and ensure that all departments were aligned.
  • Budget & Profitability Management: Played a key role in evaluating and managing event budgets, ensuring they stayed within limits while still meeting the company's profit goals. This required a balance between making cost-effective decisions and meeting the company's financial goals.

Intern

Dec 2018 - Mar 2019

PT GENERAL MOTORS INDONESIA, Jakarta, ID

As an intern at PT General Motors Indonesia, I gained valuable experience in automotive operations and project management while supporting various key functions within the company.

  • Project Support and Coordination: Assisted in the coordination of internal projects, ensuring deadlines were met and tasks were completed efficiently. Worked closely with the team to streamline project workflow and ensure smooth communication between departments.
  • Data Analysis and Reporting: I contributed to data analysis and reporting tasks, helping to assess key performance indicators and operational efficiencies. My insights supported decision-making processes and identified areas for improvement in operational workflows.
  • Administrative Support: I provided general administrative support, including maintaining records, preparing reports, and assisting with clerical tasks to ensure smooth day-to-day operations. My attention to detail and organizational skills contributed to the efficiency of the department.

Photographer

Jan 2016 - Dec 2016

FREELANCE, Malang, ID

As a freelance photographer, I worked independently to provide high-quality photography services for a variety of clients, from events to commercial projects, honing my technical skills and creative vision.

  • Event & Portrait Photography: Captures moments at various events, including weddings, parties, and corporate functions, delivering memorable images that meet client expectations. Also specializes in portrait photography, creating stunning, personalized images for individuals and families.
  • Commercial Photography: Worked on commercial projects, including product and advertising shoots, helping companies improve their visual marketing materials. My work helped enhance my clients' brand images and communication strategies.
  • Editing & Post-Production: In addition to shooting, handle all aspects of photo editing and post-production, using advanced software such as Adobe Photoshop and Lightroom to enhance images and ensure they meet the highest standards of quality.

Project Supervisor

Sep 2015 - Dec 2015

MINISTRY OF AGRICULTURE REPUBLIC OF INDONESIA, Gresik, ID

During my internship at the Ministry of Agriculture, I was involved in the special mentoring program (UPSUS) aimed at achieving sustainable self-sufficiency in major food commodities, including rice, corn, and soybeans (PAJALE).

  • Monitoring & Reporting: Monitored the distribution of government subsidies for agricultural production under the PAJALE program, ensuring that 100% of the subsidies were properly channeled to farmer groups. Reported any discrepancies and advocated for transparency and accountability.
  • Identify & Resolve Misuses: Identified cases of subsidy misuse in specific farmer groups, documented the issues, and worked with the Central Jakarta team to address and resolve the issues quickly. My proactive approach helped ensure that resources were used effectively for the benefit of farmers.
  • Supporting Sustainable Agriculture: Supported initiatives to improve agricultural practices in the region, contributing to the broader goals of the UPSUS program. My role in monitoring and reporting helped maintain the integrity of the program and promote sustainable agricultural practices.